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I received a document from the bank, digitally signed. When I open the document, after signature validation, it appears on top the digital signature is valid. When I print the document, no where it appears, the signature is digitally valid. I am having Adobe Reader DC.
Security digital signatures and esignatures Community guidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
8 Replies 8 Community Expert ,/t5/acrobat-discussions/when-printing-a-digitally-signed-pdf-the-printout-do-not-have-the-word-quot-digital-signature-is/m-p/9687520#M90175 Feb 23, 2018 Feb 23, 2018
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Digital Signatures become meaningless when printed (unless some special technology is used to counteract that). The bank probably knows that so they removed the signature field from appearing on the printed copy. Did they ask you to submit a printed copy with this text on it? If so, they didn't set up the form correctly. Anyway, there's nothing you can do about it with the free Reader.
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/t5/acrobat-discussions/when-printing-a-digitally-signed-pdf-the-printout-do-not-have-the-word-quot-digital-signature-is/m-p/9687521#M90176 Feb 23, 2018 Feb 23, 2018
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Thank you for your reply. My issue is that when i open the PDF file (AR DC) it shows "Signed and all signatures are valid" on Top.
when I print this word is not appearing, Hence our Taxation dept. is not accepting these invoices.
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Community Expert ,/t5/acrobat-discussions/when-printing-a-digitally-signed-pdf-the-printout-do-not-have-the-word-quot-digital-signature-is/m-p/9687522#M90177 Feb 23, 2018 Feb 23, 2018
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The text on top is not a part of the document. It's a panel of the application that is validating the signatures.
As I said, digital signatures become meaningless when printed. Your taxation department needs to understand that and maybe look for another solution to verify the files. One possible solution is to manually sign them, or to submit them digitally, instead of on paper.
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/t5/acrobat-discussions/when-printing-a-digitally-signed-pdf-the-printout-do-not-have-the-word-quot-digital-signature-is/m-p/9687523#M90178 Feb 23, 2018 Feb 23, 2018